IT Service and Project Technician (m/f/d)
Support our customers in service and projects – from Microsoft 365 to server infrastructure.
As an IT service and project technician, you are the go-to person for our customers when it comes to running and evolving their IT infrastructure: from day-to-day support for Microsoft 365 and server environments to independently delivering projects – on-site at the customer, by phone, or via remote support. You handle installations, configurations, and maintenance, keeping our customers' IT running reliably. If you're technically skilled and enjoy working directly with customers, we'd love to hear from you.
Your tasks
- Active involvement in operational engineering and project work
- Independent and competent handling of customer orders and projects
- Carrying out installations, configurations, maintenance etc. on-site at the customer, internally, by phone and via remote support
What you bring
- Professional experience as an IT service and project technician, ideally at an IT service provider
- Completed technical vocational training or a completed technical degree is an advantage
- Very good knowledge of Microsoft client/server environments and network technology
- Customer-oriented and self-responsible way of working
- Independent working and learning
- Implementing and solving problems
- Willingness to engage, initiative and discipline
What we offer
- Secure job in a growing company
- Very good collegial working atmosphere
- Independent work and comprehensive onboarding
- Good fixed salary with the prospect of bonus payments
- JobRad, EGYM and net wage optimisation
- Further training in your professional and personal life
Depending on the position, contract and length of service, further benefits may be added after a successful probation period. We're happy to go over the details in person.