Phone Systems & Cloud Telephony

Modern phone systems, VoIP and unified communications for your business.

Your telephony is modern, scalable, and reliably reachable – whether a cloud phone system, Microsoft Teams telephony, or a classic PBX.

Employee talking on a phone handset in the warehouse

We plan and operate modern communication solutions - from cloud telephone systems through Microsoft Teams telephony to classic PBX systems. Including connectivity, number porting, and support.

WSV takes care of

  • Setup and configuration of the agreed telephony solution
  • Handling number porting to the new provider
  • Ongoing maintenance and support of the phone system

Process

  1. Initial meeting: clarify requirements and the suitable telephony solution
  2. Analysis: inventory of the existing telephony and phone numbers
  3. Planning: cutover plan including the porting date
  4. Implementation: setup, configuration, and number porting
  5. Handover/operation: ongoing maintenance and support

Discuss your communication solution

Frequently asked questions

Can existing phone numbers be transferred to the new phone system?

Yes. We plan and handle the number porting to the new provider. We need your existing contract and number information; delays caused by the previous provider are outside our control.

What does a business need for a cloud phone system?

Cloud telephony and VoIP require a sufficient internet connection. We review the existing phone setup and numbers, plan the transition date, and configure the agreed call groups, announcements and availability rules.

How much bandwidth does cloud telephony need per call?

For NFON audio calls, plan for around 100 kbit/s per simultaneous call in each direction. Network quality, latency, packet loss and other traffic also matter. We check the connection before migration. Learn about our cloud phone system.

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