System Monitoring for PC Workstations
Our system monitoring detects problems on PC workstations early, before they grow into bigger disruptions.
Who is it for?
Companies with multiple workstations that want to catch PC problems before employees even notice them.
The key to a secure and stable working environment across all your PC workstations is the regular installation of security updates for every program in use. Unfortunately, many PC users routinely dismiss the annoying update notifications simply because they "just want to quickly get some work done." This leads to dangerous security gaps. When the updates are eventually installed, the PC is tied up for several minutes, sometimes hours – valuable time during which the device cannot be used for work. In addition, PC errors are usually only noticed once it's already too late and the workstation has failed. The result is waiting time for the IT service provider and high costs for recovery.
- How reliably have you ensured that security updates are regularly installed on all PCs and laptops?
- How do you detect problems on PC workstations before they cause major disruption?
Monitoring and patch management from the experts
Our monitoring and patch management helps detect problems early: software installed on the agreed PCs tracks system health and reports detected anomalies or failures. We review these alerts and can take remote action within the agreed service scope.
Patch management also enables regular security updates. We aim to schedule updates outside your working hours and agree necessary restarts and maintenance windows with you. The central overview helps identify pending updates.
Our fair pricing model
Our tip: choose the same solution for all systems in your company to maintain a consistent level of security. Standard includes everything in Basic and adds extended patch management, further monitoring depth, plus a faster response to detected anomalies:
| Feature | Basic | Standard |
|---|---|---|
| System health monitoring (proactive monitoring) | ✓ | ✓ |
| Accelerated remote maintenance access | ✓ | ✓ |
| Automatic security updates for the operating system | ✓ | ✓ |
| Extended patch management: additionally standard programs (Office, browsers, Java, Adobe) | – | ✓ |
| Additional monitoring of backup, disk, and services | – | ✓ |
| Predefined proactive measures on detected anomalies | – | ✓ |
| Monthly reports or reports on request | – | ✓ |
| Priority handling* | – | ✓ |
| Price per PC workstation | €5.00/month, €4.00/month from the 10th PC | €10.00/month, €8.00/month from the 10th PC |
| Setup | 30 min. of work per PC | 30 min. of work per PC |
* Specific SLA terms, such as response times, are agreed exclusively on an individual basis in the contract.
The minimum contract term for all packages is 12 months. Amounts are due monthly in advance and collected by SEPA direct debit. Plus any travel costs and a one-time setup fee billed according to time spent at our service hourly rates. All prices are net, plus statutory VAT.
