Communication & documentsManaged service

Email Archiving

Intelligent email archiving with search and access controls.

Who is it for?

Companies that want traceable, automated archiving for business emails subject to retention requirements.

Business emails subject to retention requirements must be kept for the applicable period in a traceable form protected against later changes. The GoBD describe requirements for electronic record keeping. A printout or simple Outlook archive is generally not enough for those emails, since messages there can be deleted or altered. A central archive also makes searching across mailboxes easier.

  • How do you fulfill this archiving obligation under the GoBD requirements?
  • Do you know which company emails must be retained and for how long?
  • How easily can you trace all of your email communication?

Keep records traceable – and find things faster

Our email archiving can automatically store protected copies of the emails selected for retention. We agree the selection, retention periods and access rights with you. Search helps you find archived communication through a secure web login or directly from Outlook.

Our fair pricing model

Your IT service provider delivers a complete email archiving solution for your company.

Email archiving on-site with you – €295.00/year per 5 users

Consisting of a separate server, email archiving software, setup, separate data backup with monitoring, and a service and warranty package.

Email archiving in the secure cloud – from €9.90/month per user (from 1 user)

Email archiving software, setup, separate data backup with monitoring, and a service and warranty package.

The minimum contract term for all packages is 36 months. Amounts are due monthly in advance and collected by SEPA direct debit. Plus any one-time travel costs. All prices are net, plus statutory VAT.

Frequently asked questions

Isn't it enough to just keep emails in our Outlook archive?

A simple Outlook archive is generally not enough for emails subject to retention, because messages there can be deleted or altered. Our archiving stores protected copies of the emails selected during setup.

How long do our emails actually need to be retained?

Not every email has to be retained. Whether it must be retained and for how long depends on its content and the applicable legal basis. We configure the archiving rules according to the requirements agreed with you.

How quickly can we find a specific email or an entire conversation with a customer again?

With the intelligent search functions in the archive, you can, for example, trace your company's entire email communication with a customer or search specifically for individual terms – conveniently via Outlook, a web browser, or a secure login.

Can we control who is allowed to view which archived emails?

Yes, the solution offers full access control and permission management, so you can define exactly who may view which emails.

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